How to Check Order Status
You can obtain your order status and shipping number directly at "My Account" after shipped. After the order is shipped, you will receive a "Shipping Notification email"


Tracking number after fill the Shipping NO below:

https://www.trackingmore.com/

VanguardSmoke Shipping Information!


HK DHL Express
Provided by HK DHL.
Limitation:
1. PO BOX is impossible.
2. IMPOSSIBLE to ship e-liquid.
3. IMPOSSIBLE to ship li-ion batteries.
4. There is 0.5% chance that it will be inspected by china customs, WHICH WILL DELAY ORDER 4-5 DAYS. It will be re-shipped out right after clearance.
6. Max 300KG for freight collect packages.
Delivery Time: 4-6 business days
Track: http://www.dhl.com/en.html


EMS:
Provider: EMS of China Post
Restrictions: Available for most countries. Cannot ship e-liquid or batteries.
Delivery Time: 7-15 Business Days.It takes nearly 15-25 business days for Italy, Colombia, Mexico, Russia customers to receive their EMS orders.
Charge: The shipping rate may vary in different periods. It's more economical to ship multiple items in one package as EMS charges on each unit of 500g.
The maximum limit of each package is 30KGS.
Customs declaration is impossible.
Track: https://www.trackingmore.com/


CN E-Packet:
Provider: China Post EMS
Restrictions: Available to USA, Canada, France, UK, Australia, Russia, Germany and Norway. Cannot ship e-liquid or batteries from May 25, 2016.
Delivery Time: 15-22 Business Days to USA, Canada, France, UK, Australia. 20-27 Business Days to Russia. Italy, Colombia. Mexico, Russia and Brazil customers would wait longer time to receive their parcels. Sometimes the waiting time would be even 50 days.
Charge: The shipping in $7 per order. Maximum limit of each package is 2 KGS.
Customs declaration is impossible.
Track: https://www.trackingmore.com/


BE Packet:
Provider: Belgium Post Company
Restrictions: Available for most countries. IMPOSSIBLE to ship e-liquid & lithium battery cell.
Delivery Time: 15-60 Business Days.
Weight Limitation: Every package is limited to no more than 2kg
Customs declaration is impossible.
Track: https://www.trackingmore.com/


Netherlands Airmail:
Provider: Netherlands Post Company
Restrictions: Available for Most countries. Cannot ship e-liquid or batteries.
Delivery Time: 15-40 Business Days (It will take longer for Brazilian and Russian customers to receive their airmail parcel)
Customs & Shipping: If package did not go through customs or was refused, we cannot get the package back. In this case, we will not be able to refund for your order.
Charge: The shipping rate may vary in different periods. The initial charge weight is 100g, then it charges on each unit of 10g. Maximum limit of each package is 2 KGS.
Customs declaration is impossible.
Track: https://www.trackingmore.com/


Absent to Sign My Parcel
Both EMS and Register Airmail need you sign for it.
If you are absent to sign for it, a notice will be left and you can pick up your package from your local post office or call the post office to arrange redelivery.
If you fail to contact with post office within the prescribed time limit (It's up to your local post policy). It will be returned to us as “Unclaimed". As soon as we receive your order, we would like to refund you the goods cost or re-ship your order on receiving your shipping fee.

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